Our Teams

The best way to get help is to send an email or ticket to our Service Desk. You can also find IT contact info below if you have a specific need that requires their support.

Service Desk

The Service Desk team is your first point of contact for any IT issue or question. They handle ticket intake, basic troubleshooting, and will connect you to the right team if its not them. Reach out by email, submit a ticket, or stop by one of our walk-in locations.

Name	Title	Email ID
Kay Sun	Service Desk Manager	[email protected]
Thomas Harrington	Technology Support Technician	[email protected]

Scientific Computing & Infrastructure

The Scientific Computing & Infrastructure team supports college server rooms and server hosting, scientific computing, campus and local HPC, advanced Linux needs and hosted applications.

Name	Title	Email ID
Imraan Khan	Assistant IT Director	[email protected]
Daniel Lucio	IT Architect	[email protected]
Josh Ledford	IT Systems Administrator	[email protected]
Michael Peterson	Systems Administrator	[email protected]
Seth Weaver	Computational Science Specialist	[email protected]

Endpoint Management

The Endpoint Management team supports the overall Sciences computing environment. From configuring policy, to advanced troubleshooting. This team manages cybersecurity events, network configuration and consults on IT purchasing.

Name	Title	Email ID
Jackie Sullivan	IT Configuration & Compliance Specialist	[email protected]
Anthony Radford	Technology Support Specialist	[email protected]
Kevin Dudley	Technology Support Specialist	[email protected]
Terry Byron	IT Manager – Systems	[email protected]

Administration

The Administration team handles the business side of Sciences IT, including strategic planning, external communications, and finances. If your question isn’t strictly technical, they’re the right people to reach out to.

Name	Title	Email ID
Sten Swenson	Director of Information Technology	[email protected]
Ashley Arya	Business Officer	[email protected]
Laura Buker	ISI IT Program Manager	[email protected]

Student Interns

Name	Title	Email ID
Joshua Kim	Student Intern	[email protected]
Dhruva Kamble	Student Intern	[email protected]
Kelvon Dixon	Student Intern	[email protected]